Words to describe Mellow Motors...honest, friendly, timely, communicative, clean, generous, trustworthy.
Always a great experience for our cars and us! Clean shop, professionals behind the desk and on the floor, and prompt, honest service.
The folks at Mellow were, as usual, spot on in service.
Excellent service,as always.
Despite moving up to Novato we are still bringing our car to Rick for his excellent and honest service. Liz provides such great customer service the minute you walk into the place. They were thorough with the work they did on my car and it is running so much better. Thanks to all!!!
Very good service.
It took four weeks to get our car repaired for what seemed a relatively simple issue, a bad ignition system connector. This was disconcerting. The main issue was that a needed part was not available any longer for our 18 year old car. Mellow Motors spent a good deal of time trying to find a part. Several were ordered and tried before a work-around was done. We understand this was not the fault of Mellow Motors, however, we also felt a bit neglected in the process. Part of the problem was the Christmas and New Year holidays when the shop was closed for two four-day holidays. In the end the repair was very good and car runs tip top so everything is okay.
Mellow Motors is truly the BEST! Customer service is outstanding and workmanship topnotch.Kay and Tom Conneely
As always professional and pleasant. I have been a long time customer and will be so for a long time into the future
Excellent as always