Great service. Clear and understandable explanations. Solid estimates. Good prices and quality work. Will use Mellow from now on and will not be returning to the dealership where I previously serviced my car for years.
Responsive and timely. Impressively transparent with estimates and work orders before initiating work. Kind and transparent staff. Would recommend without out question. (front/rear rotors + pads replaced)
In a word, excellent. Efficient, communicative, complete and more than fair. I just moved here from the north east. What a lucky find. A place that will take care of my car with the consideration it deserves.
Absolutely incredible shop. Kind, clean and really good Mechanics!! Highly recommend
Very knowledgeable and passionate with attention to detail. I highly recommend MM’s
The customer service is beyond amazing. Clear communication that gives confidence of a trusted company wanting the best for their customers. It is night and day experience from the Audi dealership down the road.
I wish we had found Mellow Motors years ago! This week we turned to Mellow Motors when our dealership service department didn't follow through on getting an appointment for some serious engine issues. The staff at Mellow were responsive in scheduling and I was really impressed with the transparency and detail as they worked to trouble-shoot the problem and make the repairs. Liz in the office was great getting us booked and Andrew was fantastic in walking us through what was wrong, how they figured it out, and options to fix. Also very clear on costs. Our car is back up and running and I don't feel like we were taken for a ride (not always how I felt driving away from dealership service). We will be taking all of our service to Mellow for both of our cars from now on! Thank you!