GREENBRAE AUTO REPAIR

The customer service is beyond amazing. Clear communication that gives confidence of a trusted company wanting the best for their customers. It is night and day experience from the Audi dealership down the road.

I wish we had found Mellow Motors years ago! This week we turned to Mellow Motors when our dealership service department didn't follow through on getting an appointment for some serious engine issues. The staff at Mellow were responsive in scheduling and I was really impressed with the transparency and detail as they worked to trouble-shoot the problem and make the repairs. Liz in the office was great getting us booked and Andrew was fantastic in walking us through what was wrong, how they figured it out, and options to fix. Also very clear on costs. Our car is back up and running and I don't feel like we were taken for a ride (not always how I felt driving away from dealership service). We will be taking all of our service to Mellow for both of our cars from now on! Thank you!

Great service ! Above and beyond ! Liz was able to accommodate us despite of their fully booked week's schedule. We were very desperate after our 2014 Audi Q5 broke down in the Bay Area. For somebody who's from out of town, it's daunting to find a reliable , experienced , and trustworthy shop. We're so fortunate to pick Mellow Motors first after a quick research. We were able to safely drive our car back to Roseville ,CA .

Repairs done on time and on estimated cost. Great service.

Had my car towed in for brake failure. Nick and staff were professional and courteous and worked with me on the most cost effective repairs as well as a full checkup and list of items that needed addressing. Highly recommend!

Thank you Andrew for your patient explanation of why my car doesn’t need fixing! Not only was it a relief to hear but also reaffirmed my confidence in your establishment.

Excellent service as always! The whole team is awesome!! I trust them with my car and my life!

I brought my car to Mellow Motors for the first time for my annual service after having gone to the dealer for years. Great experience. Liz at the front desk was great with communication and answered all of my questions. I got an appointment in a couple days. After dropping my car off, I received a call from the technician to go over the recommended service and to answer any questions I had. They explained all of my options with pricing before doing any work. They didn't try to pressure me into anything, which I really appreciated. Their prices were very fair and they had my car ready the same day. I will be back whenever I need any service done in the future.

I keep returning to Mellow Motors because I trust them. They give clear explanations of the work needed and what it will cost, and also advise when maybe you don't need to rush to get something fixed. The paperwork shows a detailed breakdown ofparts and labor. Everyone on the team is courteous and friendly.